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When you place an order, book a table, register an account, or contact us, we collect the details you provide — your name, email address, phone number, and (for delivery) your address. We do not collect more than we need to provide our services.
We use your information to process and deliver orders, manage reservations, respond to your enquiries, and keep you informed about the status of a request you have made. We do not sell your personal information to anyone.
We accept eSewa, Khalti, and Cash on Delivery. We do not store your card or payment credentials on our servers; payments are handled by the respective payment provider under their own terms and privacy policies.
Our site uses privacy-friendly, cookieless analytics to understand aggregate traffic (such as page views) — it does not track you across other websites or build an advertising profile. We do not use third-party advertising cookies.
We share your information only as needed to fulfil your request — for example, with delivery personnel to deliver your order, or with our payment provider to process a payment. We may disclose information where required by law.
We keep order, reservation, and contact records only for as long as necessary to provide our services, meet legal or accounting requirements, and resolve disputes.
You may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below and we will respond within a reasonable time.
We take reasonable measures to protect your information, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure, but we work to safeguard your data.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
For any privacy questions or requests, contact us at banepacuisinekathmandu@gmail.com or +977 982-5470870.
Cuisine Kathmandu, Naya Tarkari Bazaar Tol, Bhimsen Marga, Budol, Banepa-06, Kavrepalanchok, Bagmati, Nepal